Upon initial research, it seems like the student housing advice lines are lacking in branding, identity, and recognition. The vast majority of these sites are only in existence as a smaller section of the existing uni website.
While the student advice lines are lacking in branding, the actual student housing agencies around the country are extremely well branded, using modern aesthetics and bright, bold colours to attract attention as well as ensuring to stay in trend in order to attract as much student attention as possible. This huge imbalance may be why so many students succumb to the pitfalls of renting a house far too soon, these companies have far larger budgets and therefore can shout their message much louder with far superior visuals compared to the housing advice websites.
Prime Student Living
Prime student living is a provider of student properties rather than an actual advice line, however within my research, I found that the branding of advice lines was very minimal and where there was branding, it was not particularly interesting or aesthetically pleasing. The Bright and bold color of Prime attracts me straight away, quickly making the posters and leaflets successful. The visual language is simple, yet interesting, a theme that I have been noticing within student housing branding is the use of arrows, roofs and other similar looking objects, I think the connotations attached to these objects are the reason they appear so often. The neat and geometric lines and shapes used by Prime support the bright and contrasting colours, making a highly appropriate background for the large, sans serif type that is placed over the top. I personally like this effect, large scale text posters are not something I have done much before and therefore would like to at least experiment with in order to fill certain gaps within my portfolio.
I think the use of the arrow as a metaphor for a journey that the student will go on is successful, the designers behind prime also describe how many companies attempt to appeal to students by using things like emoji’s or stock photos of students, looking to appeal to students, but often missing the mark and not appealing to anyone. I think this is an extremely crucial point to be made, the balance of making something appealing and modern while avoiding the cliches of what people like and use is vital to creating a successful student hosing brand. While at first glance using what students surround themselves with within my branding would be a good idea in theory, in execution it would simply look too corporate and it would be too obvious what you are trying to do, scaring people away. I feel it would be a much better idea to create my own unique visual language, inspired by contemporary design, the visual style would naturally appeal to students without the need for overuse of cliche and inappropriate visual languages such as emoji’s and text messages, etc.
Activity took place between March 4th 2017 and May 4th.
- Student bookings for Brass Founders increased by 1022%.
- The Facebook ads reached over 26,000 people, and received 159,000 local impressions.
- Prime Student Living’s website gained 11,000 pageviews.
- Brass Founders’ property page received over 1700 hits.
- Approximately 3,000+ leaflets handed out at various events.
- Over 480 email addresses collected at events.
- On average, 29.65% of follow up emails were opened by students.
Clearly, Prime is a successful example of a student housing agency, however this is not what I am creating, but I still feel it is important to make myself very aware of the strategies and style that brands take. Understanding the brands more closely will ultimately make it easier for me to make students aware of the dangers of these brands when creating a student housing helpline and support system for Cardiff Met.
UNIPOL
UNIPOL is closer to what I will be creating in terms of content than Prime, however, I think that the visual style of Prime is more like what I will ultimately create. Offering advice and tips on what students should do when looking for a house to rent as well as providing a large number of appropriate resources to assist in the best way possible UNIPOL is more branded and more noticed than my client. Analyzing the visual style adopted by UNIPOL it seems to be similar to housing agency, using brightly coloured backgrounds and vector illustrations of houses

The use of infographics to display facts, figures, and checklists is something that I have considered, I think it would be a very straightforward and effective way of displaying information. However, although all of the vital information would be there, it would not attract as many people to the posters if all they are seeing are small illustrations, accompanied by large blocks of text. This will make my work lose its contemporary feel and therefore drive away many students. I think perhaps a better way of completing this project is, rather than trying to get students to come into the physical ephemera world, such as looking around for posters and stopping to read the information wherever the poster is seen, Creating large illustrations and bold titles that take up large portions of the poster to attract attention, then including small amounts of body copy accompanied by QR codes and links to other resources that exist within the digital realm. This means that if a student in need sees the poster they will not only not be greeted by huge amounts of facts at first glance, which may scare people away or bore them. The large titles and bold colors will instead invite people in to read the small amount of body copy, and then hopefully use their phones that they are most likely already holding I their hand to scan code/follow a link to a resource that exists within the digital realm e.g. an app or website.
I think that UNIPOL is a useful resource that provides all the right information, however I think that it is displayed in the wrong way, the mark has been missed, students who are looking for housing advice would still use the site for its abundance of useful information, however, a more successful branding campaign would benefit the site incredibly, boosting its audience and making the creators so much closer with their audience, the corporate looking infographics and too much information in too small a space have created a gap and began to remove the human factor of a student housing advice line, appear more as a block of text rather than a team of people.
Student Advice Centre
The Student Advice Centre is very similar to Cardiff Met accommodation service in that it is ran by the Univerity of Sheffield. The service also finds itself in very similar problems as my client, in that the service does not have its own branding of any kind besides a basic altered logo and an extremely loose colour scheme, it is simply branded under the university, therefore not creating an identity for itself and as a result, the service will not be being used to its full potential, perhaps having a large amount of very useful information and a well trained and well-informed team to support that information, if the service is not noticeable then it will not be used, there is not much to review for this source however because it finds itself in such a similar position to my client that I think any successful outcome that would work for the student advice center would also work for my client. A large scale event to make people notice the service may be needed for this service, to be run every year once the new university students for that academic year have arrived in university and given a month or two to acclimatize to their surroundings.
Cardiff DIGS
Cardiff DIGS in an independent advice line and website for students as they make their way through university. Having a good amount of content presented in a way that is not too intimidating upon first glance and therefore would invite people in to explore further and find out more information than they originally thought they wanted, effectively educating those who need to be about the “Pitfalls” that could arise when looking for a house to rent after their first year in university.
I think the website has the correct message, using #AvoidThePitfalls to get their purpose and message across in a moveable, succinct and understandable way. The website does lack the professional touch of a graphic/website designer as does a lot of the branding including the logo. As a result, a large amount of the imagery is very cliche, however, this does not stop the information being useful and does allow visitors to instantly identify the website for what it is, a student housing advice page. Having short checklists that get straight to the point is vital and something that Cardiff DIGS using to its advantage, Providing the vital information right in front of you without having to first tread through hours of scrolling through large paragraphs of confusing, complex housing information that is so common when looking through website such as this.
Overall I think that Cardiff DIGS is the perfect opportunity for a graphic designer, having a good message and clearly an intelligent and knowledgable team that know what they want behind it. As well as some previously existing, however not very successful looking branding and a colour scheme already in place, I think that I will be looking back at this website throughout the project in order to get inspiration for the writing and information side of the posters, leaflets etc. that I will create for my client.
GCU Students’ Association
Very similar in visuals to UNIPOL, GCU offers a small amount of information to students about how to go about renting a house/flat. However, after looking through the website I believe the information may be slightly bias, as they do often promote one site for accommodation and seem to focus more on the positives of that one site, rather than trying to offer general helpful information as well as lacking the message of encouraging students to explore their options and search around before renting a house. However I still find this to be an important source to review, if I am to respond appropriately to the harmful messages put out by housing agencies, pressuring students to buy a house as early as they can, then I must first understanding what they do and how it is done so successfully.
Much of the visual language of GCU is very cliche, using stock photos of happy-looking students everywhere within their leaflets, however they are also successful at attracting the attention and time of students by offering free discounts and attractive offers to those who use the service.
I am unsure if the problem Is that housing agencies are shouting incredibly loud, or housing advice lines are not shouting at all. However, the large budgets and overall much larger teams often employed by housing agencies seems to suggest that it is the not the latter option.
Overall It seems my challenge will be creating something that, rather than hits a viewer with masses of information but hides it services away, making an attractive looking brand that presents the most vital information in an appropriate format, while providing links to documents that met have fewer design elements, but contains a greater amount of information.